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Contact Us

At Cash Genie, we are dedicated to providing the highest level of customer service.

Check our FAQ page for immediate answers to our most common questions. If you still have questions, please contact us.


Complaints

Naturally, we hope you have been satisfied with our services. However, if for any reason you're not, please log in to your Members Area and click on 'lodge a complaint' or call us on 01473 297210. Take a look at our complaints policy for more information.


*Calls are typically charged between 1p‐11p per minute for landlines and from mobiles calls cost 14p‐41p per minute.
**Calls to this number are free from landlines, calls from mobiles typically cost 14p‐40p per minute.

Opening Hours:

 

Monday to Friday 9am to 4:30pm

Saturday Closed

Sunday Closed

General Enquiries:

 

Tel: 0845 956 9848* or 01473 297210

customersupport@cashgenie.co.uk

Collections Team:

 

Tel: 0800 046 8121** or 01473 297210

Trading Address:

 

2 Reavell Place

Ipswich

Suffolk

IP2 0ET