Privacy Policy

Cash Genie UK Ltd a company registered in England and Wales under company number 6463789 whose registered office is at Dalton House, 60 Windsor Avenue, London. SW19 2RR trading as Cash Genie is the data controller in respect of your Information and is registered with the Information Commissioners Office.

Our registration number is: 07005622.

"Your Information" includes any information which we hold now or at any time in the future and which comes from or relates to your use of our services. For example:

information you submit on our website(s);
Information you provide to us when applying for a loan, such as:
- name, address, telephone numbers, e-mail address etc

How Do We Use Your Information?

We will use your Information in order to:

make lending decisions, e.g. to agree (or decline) to lend any monies, loans or provide credit and to assess your creditworthiness;
process your payment details (including sharing that information with a third party payment processor);
for statistical analysis in order to assist and develop our customer relationships;
debt recovery and tracing if you fail to repay sums when due;
marketing purposes to keep you informed of our (and carefully selected third parties) services, products, offers, events and promotions.

We will not disclose your information outside of our organisation EXCEPT:

to Credit Reference Agencies;
Fraud Prevention Organisations;
other organisations in order to recover any amounts that become due under your Consumer Credit Agreements;
to sub contractors or other organisations that we have a working relationship with in order to provide services to you;
to our regulator(s), government or judicial bodies as required or permitted by any applicable law;
to any third party who (or intends to) purchase our business (in whole or in part) or who (or intends to) purchase your debt from us;
to third parties not listed above where you have given your consent or where we are required or permitted to do so by any applicable law

Information Security

We may hold your Information electronically or in paper form in accordance with the Data Protection Act 1998. Electronic information held will be stored on servers which provide an appropriate level of protection for your Information.

Contacting You

By submitting an application on this website, you agree that we can use your Information to contact you by phone, fax, post on electronic communications with regards to your loan application and recovery of that loan and to update you on our services, products, offers, events and promotions we may run from time to time.

We may also use and share information we hold with carefully selected organisations for the purpose of marketing other products and services.

You have the right to opt out of us sharing information about you with other marketing companies by contacting us by post, Cash Genie UK Ltd, Dalton House, 60 Windsor Avenue, London SW19 2RR or by email, customersupport@cashgenie.co.uk or telephone 0845 956 9848 and informing us of this decision.

Cookie Policy

A “cookie” is a small piece of information that is stored on your browser on your computer’s hard drive. We use cookies to allow you to use and navigate our site. The cookie does not store information once you have left our site Most web browsers will usually allow you to change the setting of your browser not to accept cookies. If you choose not to accept the cookies this may affect the quality of your visit to our site. For more information on cookies (including how to switch them off) please visit www.allaboutcookies.org.

What else do you need to know?

You also have the right to access your Information and request details of the third parties with whom we have shared your Information by you by contacting us in writing to Cash Genie UK Ltd, Dalton House, 60 Windsor Avenue, London SW19 2RR and paying a small fee. You may correct errors in your Information or request that we remove information about you from our records by sending us a request detailing the error or your instructions to that address.

In most cases we will comply promptly with your request and let you know when we have done so. However, sometimes we will not comply with your request, for example where allowed by the Data Protection Act 1998. For example, to protect our rights, in the public interest or your own interests.

To protect your privacy and the security of your Information, we may take reasonable steps to verify your identity before we act on any request which you may make in respect of your Information.